According to a Ford Technical Service Bulletin dated June of this year shown by the host, Ford acknowledges that some of their models with the 4-cylinder 2.0 L EcoBoost engine are experiencing a common problem of coolant escaping into the cylinders manifesting as white smoke, engine misfiring, loss of coolant and engine overheating. Essentially what is happening is that cracks in the block between cylinders are forming and leading to a blown engine.
My 2020 Defender HSE was delivered in October 2020 and I immediately had issues. Within the first week I had a coolant warning issue, low battery issue multiple times and, best of all, windshield wipers that would not turn on. Yes, I have a video of the wiper incident but LR has told me they don't need to see it. I never took the car in hoping that the monthly (and they do appear to be monthly) software updates will address all these issues. Then it got worse. Now the car shuts off while driving and I lose all throttle response. Fortunately it restarts, but it is pretty dangerous. I was at a red light last week and the car died as I pulled into the intersection. Engine warning light always comes on as and when the engine shuts off. So, I did take it in for this issue and they have had the car for over a week and can't fix it. They decided yesterday to replace the Powertrain Control Module but they can't get the part for 2 months. No guarantees that the PCM replacement will fix the issue. Other issues: flashing map on the instrument cluster when you advance a song, inability of the car to detect the key even when it is in the car, button on the door handle does not unlock the vehicle (probably related to the inability to detect the key), remote start from the App does not start the engine, auto high beams do not function and when I turn the feature back on in settings it turns off in seconds. I could go on but what is the point really.On the plus side I actually do really like the car. The interior is very well designed and functional. My labs love the rear for our journeys, though I did have to buy the ramp for the older one as it is a bit of a jump for her now. The car is great in deep sand and I was astonished that I did not have to air down with the off road tires at 47 and 50 lbs of pressure. Highway manners are surprisingly good. The car feels heavy and planted which I kind of like. So, great car, but JLR so far can't build it. I really wish they waited and got this car right rather than rush to release it. Right now it is only serving to reinforce JLR's poor reputation for reliability. And the dealer is not communicating at all and they have me driving a loaner. I told them that I would not drive a loaner for the next 2.5 months but no word back. I called JLR USA and opened a case today and they were frankly pretty rude. Also checked my state's Lemon Laws.My recommendation to anyone considering this vehicle is to avoid it. It is just not worth the trouble and both the dealer and JLR are making this worse by not communicating. Perhaps it gets better in subsequent model years - and I hope it does - but right now you are taking a big risk.I found myself building Toyota Tacoma TRD Pro's and Ford Ranger Tremor's yesterday. I'd suggest you do the same. 2b1af7f3a8